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Help Desk

ShareBuilder Desktop (Citrix)

ShareBuilder Desktop (Citrix)

Our legacy forecasting and pricing tools accessed through Citrix.

Citrix

Installing Citrix

Is Citrix already installed on my computer?

Why does it say Published Resource is not available?

Why is my Citrix screen gray?

Logging In

How do I change my ShareBuilder password?

How do I get a ShareBuilder user name and password?

I forgot my ShareBuilder Desktop (Citrix) password

Running the ShareBuilder desktop

What is my user name and password to log into ShareBuilder?

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Price Plan

How do I enter rating estimates?

Rate Cards

Why are some cells green and some cells red?

Why isn't a show on my rate cards?

Traffic Reports

How do I generate an Excel Wide Orbit Inventory Report?

How do I generate a Wide Orbit Media Sales (WOMS) Titles XML?

How do I set up a WO Weekly Revenue Report?

How do I generate OSI Historical Skim Data?

How do I generate ratings through Wide Orbit Media Sales?

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