ShareBuilder CRM (formerly Efficio)
ShareBuilder Desktop (Citrix)
ShareBuilder CRM Yield
Why is my Citrix screen gray?
When logging into the ShareBuilder desktop, some may occassionally experience a blank, gray screen.
Clients experience this issue when they are running an older version of the Citrix Receiver. There are 2 solutions:
- Download the newest version of the Citrix Workspace app. Citrix Workspace provides all the capabilities of Citrix Receiver, as well as new proficiencies. You can find the download here: Citrix Workspace Download
- The quick fix to this issue is to maximize the Citrix session window.