General
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      2. ShareBuilder Pricing
      3. General

      Logging In

      In order to use ShareBuilder Pricing, you must have a valid username and password.

      1. Visit our website: ShareBuilders

      2. Click the Login button located on the top right of your screen.
      3. Select Pricing from the login page.

      When first navigating to ShareBuilder Pricing on the web, this login prompt is what you will see. Please enter the correct email address and password where prompted. 

      Logging in for the First Time

      There are 2 ways to log into ShareBuilder Web for the first time:

      1. Using the Forgot My Password link. Instructions can be found in this article:
        Forgot My Password
      2. Using your Welcome Password to log in. 

      Welcome Password

      ShareBuilder has a unique welcome password for your Web account! A ShareBuilder employee can provide you unique welcome password to you, please just reach out via the chat bubble on the website or in the app. 

      • Enter your email.

      If you enter an email address that we do not have on file for you, there will be an error message. If that is the email you would like to be on file for you, please reach out to us via the chat bubble in the bottom right of your screen.

      • Enter the welcome password. 

      ShareBuilder Pricing will recognize that you entered a one-time welcome password and prompt you to reset it. 

      • Re-enter the welcome password into 'Password'.
      • Create a new password and confirm it. 
        • Our suggestions for password criteria are: be at least 7 characters long, contain a mix of UPPERCASE and lowercase letters, and contain at least one number. Those are just suggestions. 

      Please be aware that some browsers, especially Chrome, may try to autofill your Citrix password for you during log-in. This will cause an incorrect password error.