Multi-Factor Authentication (MFA) for Enhanced Security

Why Multi-Factor Authentication (MFA)?

As part of our commitment to provide robust security measures, especially with the upcoming launch of Connected Mailbox Integration, we are introducing Multi-Factor Authentication (MFA) via Email Security Code-Based MFA. This method involves sending a temporary security code to your registered email address, which you'll need to enter after your standard login credentials. Our goal is to enhance security while keeping the authentication process convenient for our users.

How to Use MFA: A Step-by-Step Guide 

1.  Login as Usual: Begin by logging in with your standard username and password.

2.  Request a Verification Code: Once logged in, you will be prompted to send a verification code to your email. Click on “Send verification code” to proceed.

3.  Check Your Email: Look for an email from Microsoft on behalf of ShareBuilders (msonlineservicesteam@microsoftonline.com) containing your verification code.

4.  Enter the Verification Code: Copy the code from your email and paste it into the verification code textbox on the screen. Click “Verify code” to proceed. If too much time has passed, you may need to request a new code.

If your code fails to work, please follow the instructions to clear the cache for your browser of choice.

 

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