CRM (ShareBuilder CRM)
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      ShareBuilder CRM API

      A suite of API Endpoints to get and create the same data found within your CRM account

      Overview

      ShareBuilder's CRM APIs are a representation of our mission to provide the industry's most integrated and open platform. Our APIs are designed to enable users of any size to build robust integrations that help them customize and get the most value out of the ShareBuilder platform.

      Our APIs are built using REST conventions and designed to have a user-friendly structure. They use many standard HTTP features, including methods (POST, GET, PUT) and error response codes. All of our CRM API calls are made under "crm-api.share-builders.com" and all responses return standard JSON.

      Objects

      • Leads
      • Accounts
      • Agencies
      • Contacts
      • Activity
      • Billing
      • Users
      • Product Categories
      • Traffic Systems
      • Stations
      • Markets
      • & more

      External Source IDs

      In many integrations, matching records can be difficult and can create a high probability of creating duplicate records if done incorrectly. Our APIs provide the ability to create and look up External Source IDs. These IDs could be created from your lead generation system, accounting solution, or data factory solution. 

      Currently, the following objects support External Source IDs:

      • Accounts
      • Leads
      • Contacts (Coming Soon)

      Public API Documentation 

      Our development team provides API users with a ReDoc resource to help consumers better understand the data available within our platform. 

      CRM API Documentation

       

      API Configuration

      Base URL

      crm-api.share-builders.com

      Authentication Configuration

      Authentication Type

      OAuth2

      Token Endpoint

      https://login.microsoftonline.com/sharebuildersb2c.onmicrosoft.com/oauth2/v2.0/token

      Scope

      https://sharebuildersb2c.onmicrosoft.com/efficioapi/.default

      Client Authentication

      Send as Basic Auth header

      Header

      Authorization: Bearer token

      Client ID & Client Secret

      Access many market databases from a single set of credentials without using a user's credentials. This is ideal for larger integrations between our CRM platform and a third-party service. This solution allows the integration partner to specify the user when creating objects or default to the house user if no match. 

      Request Client ID & Client Secret

      To gain access to our Integration Partners, please complete the form below and select Request Vendor API Access. Once received, our team will verify your access request and provide you with your Client ID and Client Secret.