Pricing & CRM Support

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Pricing & CRM Support

ShareBuilder Desktop (Citrix)

ShareBuilder Desktop (Citrix)

Access the full suite of ShareBuilder tools through our legacy desktop application.

Traffic Reports

How do I generate a Wide Orbit Media Sales (WOMS) Titles XML?

How do I generate an Excel Wide Orbit Inventory Report?

How do I generate ratings through Wide Orbit Media Sales?

How do I set up a WO Weekly Revenue Report?

How do I generate OSI Historical Skim Data?

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Rate Cards

Why isn't a show on my rate cards?

Why are some cells green and some cells red?

Price Plan

How do I enter rating estimates?

Logging In

What is my user name and password to log into ShareBuilder?

How do I get a ShareBuilder user name and password?

Running the ShareBuilder desktop

I forgot my ShareBuilder Desktop (Citrix) password

How do I change my ShareBuilder password?

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Citrix

Why is my Citrix screen gray?

Is Citrix already installed on my computer?

Installing Citrix

Why does it say Published Resource is not available?