The Contact Details page has been completely rebuilt for all users.
For DE customers, it includes additional enriched data fields plus Contact Insights, a new way to prepare for outreach.
Your relationships are more than just names and numbers. The updated page helps you:
Focus on what matters: Clean, mobile-friendly design puts contact and activity info front and center.
Work smarter: Enrichment adds missing data like phone numbers, emails, and social links.
Engage strategically: Contact Insights offer personality and talking points to help you connect.
How do I use the new Contact Detail page?
Open a contact record
Navigate to any contact in CRM.
Review core details
See name, role, activity history.
Explore enrichment fields (DE only)
Additional phones, emails, addresses.
Social links, education, and work history.
Use Contact Insights (DE only)
Personality profile (DISC).
Likely pain points & potential solutions.
Talking points & research suggestions.
Draft warm email (use “Compose Email” button to open in your mail app).
Note on load times
Insights may take a few minutes to generate.
A loading panel now appears so you know it’s working.
